DiveLog Hardware FAQ Download Buy Home

Frequently Asked Questions

1. How do I register DiveLog?
2. Can I be notified when you release the next version?
3. Can I run DiveLog on more than one computer?

4. How do I import data from the Suunto Dive Manager PC program?
5. How do I import metric data from Suunto Dive Manager?
6. When I try to open it, my data file is grayed-out. Why can't I load it?
7. Data transfers are not working for me. What's wrong?
8. I cannot find the right serial port for my dive computer.
9. How do I use the Suunto USB cable?
10. How do I add pictures to my dive log?
11. DiveLog only loaded data from the last 40 dives. How can I get the older data?
12. The transfer option is grayed out. How do I download from my dive computer?
13. The NDLs reported by divelog are different from what my dive computer says.
14. Which preference should I choose for what to download?
15. Does DiveLog run on Leopard (OSX 10.5)?
16. I can't get my CustomIdea cable to work
17. What files do I need to move to my new Mac?
18. How do I get my dives onto my iPhone?

19. Can DiveLog mess up my dive computer?
20. Can you support my dive computer?
21. When will you support the Vyper2 or Cobra2 ?
22. Will this run on Linux? Or Windows? Or Classic MacOs?

 

1. How do I register DiveLog?

You can buy a serial number on this website. Once you receive the number by email, you can enter the key in your copy by pressing the "Registration" button on the "About Divelog..." screen.
6/15/2005

 

2. Can I be notified when you release the next version?

Yes! Sign up for the divelog-announce mailing list. This list will be very low traffic, only receiving one message each time a new version of DiveLog is released. All email addresses will be kept strictly confidential, only to be used for these annnouncements.
11/28/2004

 

3. Can I run DiveLog on more than one computer?

You may install DiveLog on both a desktop and a laptop computer belonging to the same person. If you want to install the program on macs belonging to different people, or more than two computers, consider buying a family license to run it on up to five computers at the same location. Note that a single installation of DiveLog may download data from many dive computers.
9/23/2007

 

4. How do I import data from the Suunto Dive Manager PC program?

We can import from either version 1 or version 2 of Suunto Dive Manager.

For version 1 (latest is 1.6) on your PC, use the Export feature to save your data in ANSI. It will produce a set of 4 .CSV files. Transfer those files to your Mac. Then use the Import from "Suunto Dive Manager version 1" function in DiveLog and locate the main CSV file. Be sure that the other 3 files are in the same folder. Most of your information will be imported. Some of the gear information is not written out by SDM, so cannot be read by DiveLog.

For version 2 (latest is 2.3.0) on your PC, select the dives you wish to export, then choose Export... from the File menu. Pick a place to save the file and you will end up with a .SDE file. Transfer that to your Mac. Then use the Import from "Suunto Dive Manager version 2 " function in DiveLog and locate the file you just transferred. Most of your information will be imported. Some of the gear information is not written out by SDM, so cannot be read by DiveLog.
6/21/05

 

5. How do I import metric data from the Suunto Dive Manager PC program?

Make sure you open Preferences in DiveLog and set the units to "Metric" before you do the import. The data will be interpreted correctly.
12/19/04

 

6. When I try to open it, my data file is grayed-out. Why can't I load it?

Your data file must have a name ending in .xml. All other choices will be grayed-out and cannot be loaded.
7/6/06

 

7. Data transfers are not working for me. What's wrong?

A small percentage of people who have tried DiveLog have had trouble with their data transfers.

The most likely cause is a poor electrical connection. Make sure the metal contacts on your dive computer are clean and dry. Use a pencil eraser or other mild abrasive to clean them. Don't hold your dive computer during the transfer, set it down to avoid jiggling the connection.

Another common problem is that the interface is not getting enough power. Many USB adapters do not supply enough power to run the circuitry in the Suunto serial iinterface. Make sure that your USB adapter is plugged directly into the computer or a powered hub, not into the keyboard or a bus-powered hub.

If you still can't transfer data after several tries, download the beta test version from this website and try that. If it still does not work, use the "Debug info" item on the "Computer" menu to display in detail what did happen during the transfer, and cut & paste that into an email message to divelog@actwin.com so that we can diagnose the problem.
10/10/2005

 

8. I cannot find the right serial port for my dive computer.

Be sure that you have loaded the drivers for your USB adapter. If you are using the Keyspan device, they may be downloaded from www.keyspan.com. The default name of the Keyspan port is "USA191B1P1".

If you have the Suunto USB cable, be sure that you have loaded the driver for this cable. Suunto does not provide a Mac OS X driver. However, the manufacturer of the chip inside the cable does. You can download it from http://www.ftdichip.com/Drivers/VCP.htm (about a third of the way down the page).
6/21/05

 

9. How do I use the Suunto USB cable?

Be sure that you have loaded the driver for this cable. Suunto does not provide a Mac OS X driver. However, the manufacturer of the chip inside the cable does. You can download it from http://www.ftdichip.com/Drivers/VCP.htm (about a third of the way down the page).
6/20/05

 

10. How do I add pictures to my dive log?

First you need to get the pictures from your digital camera onto your Mac. Using iPhoto is the easiest way to do this. Then, select the desired photos in iPhoto, and drag the thumbnails from your iPhoto window to the Pictures tab of your Dive log window. Thumbnails of the pictures will appear in DiveLog now, along with their names. You may add descriptions as well.
6/21/05

 

11. DiveLog only loaded data from the last 40 dives. How can I get the older data?

Your dive computer has a limited amount of memory to store dive profiles. Once that memory is full, it will discard the oldest dive profile to make space to store new ones. So older dives can no longer be downloaded from the dive computer. If you want to log every dive in DiveLog, then it is important to download the data before it gets overwritten.

The limit is not a particular number of dives, but the number of minutes of dive time (actually the number of samples; if you change the sample rate from 20 seconds to 30 seconds, you would be able to record more dive time, but less detail on each dive). For instance, the Vyper can store approximately 36 hours of dive time with 20 second samples.
8/3/05

 

12. The transfer option is grayed out. How do I download from my dive computer?

You have to have an open logbook file to download into. Either open an existing file, or create a new one first.
6/29/2006

 

13. The NDLs reported by divelog are different from what my dive computer says.

DiveLog calculates nitrogen loading and no decompression limits using the Buhlmann algorithm. This is different from the modified RGBM used by Suunto dive computers. The Buhlmann algorightm was chosen as the most modern one which has been freely published on the net. While we may at some point in the future change which method we're using, we are unable to find out the details of Suunto's modifications to RGBM without their cooperation, so will not be able to show exactly the same numbers.
7/5/2006

 

14. Which preference should I choose for what to download?

New with DiveLog 1.3 is a preference for what to download from your dive computer, labelled "Dives to download". Most people should just leave this with the default setting of "Newer than logbook". With this setting, dives will be loaded from your dive computer which are newer than the latest dive in your logbook. Some divers frequently delete dives from their logbook, such as instructors who train in swimming pools. These divers may wish to choose "Since this computer last download" to avoid downloading a dive again which has been deleted form your logbook. Finally, sometimes you just want to get everything downloaded that you can, and in that case choose "All Dives" to just download everything.
2/5/2007

 

15. Does DiveLog run on OSX 10.5 (Leopard)?

Yes, DiveLog works on the latest version of OSX.
11/3/2007

16. I can't get my CustomIdea cable to work

The driver that is on their website (www.customidea.com) is not a universal driver; it only works on PowerMacs. You need to email them and ask for a driver for Intel macs to use this on any recent macintosh computer.
1/30/2008

17. What files do I need to move to my new Mac?

There are potentially 4 things to be moved: the application itself (usually /Applications/Divelog), your logbook file (where ever you stored it), the preferences file (under your home folder in Library/Preferences/com.actwin.divelog.plist), and if you added pictures to a logbook, all folders and files under Pictures/DiveLog.
1/10/2009

18. How do I get my dives onto my iPhone?

You should have Dive Log on your iPhone. You also need Dive Log Manager (which can be downloaded from http://moremobilesoftware.com/divelog-sync.html) on your Mac. Choose the Convert tab, select source "Mac Dive Log 1.3.2", and load your logbook file (name ends in .xml). Then specify a new file to convert to, and click Perform Conversion. Now run Dive Log on your iPhone, select Synchronize, and back on your desktop (in Dive Log Manager) select the phone and the file you just created.
10/27/2009

19. Can DiveLog mess up my dive computer?

While this is possible, it is extremely unlikely. We have chosen not to implement the features that would allow you to update anything in the dive computer to avoid the possibility of breaking the computer. DiveLog only ever reads from your dive computer.
9/1/2004

 

20. Can you support my dive computer?

I plan to eventually support other brands besides Suunto. This will depend on how cooperative the manufacturers are, and the technical description of how to communicate with these computers is seldom published. Priority will be given to brands who are willing to work with me, or at least those owned by friends who will loan me the necessary computer and data cable.
8/27/04

 

21. When will you support the Vyper2 or Cobra2?

I would like to support these two models from Suunto. However, I have been unable to find one I can borrow to use for testing and development. As soon as I find a source of a computer I can use for a couple of weeks, I will release a version of DiveLog that supports these computers. If you have one of these, and are near Boston Massachusetts or are otherwise willing to loan a computer, please contact me.
10/2/08

 

22. Will this run on Linux? Or Windows? Or Classic MacOS?

At the moment I have no plans to support other platforms. In an effort to make this look as much as possible like a native OS X application, I have used a number of interfaces that are not standard Java and will not port easily to other platforms. But if I get enough requests, I may consider it.
8/27/04